FAQ
Find answers to our most frequently asked questions about orders, shipping, payments, and products.
Frequently asked questions
How long does shipping take?
We ship within 1–2 business days. Delivery times vary depending on your location, but usually take between 1–3 business days.
Where do you ship to?
Yes we do worldwide shipment. Customers can track their orders every step of the way with our international shipping services.
Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking link via email to follow your package.
What is your return policy?
You can return your order within 14 days of receiving it, as long as the item is unused and in its original packaging. Please contact us before sending anything back.
What payment methods do you accept?
We accept major payment methods including Visa, MasterCard, PayPal, Klarna, and iDEAL (for Dutch customers).
What if I receive a damaged or incorrect item?
We're sorry to hear that! Please email us with your order number and a photo of the item. We’ll resolve the issue as quickly as possible.
How much does shipping cost?
Free shipping if your order is above 25 usd. if lower i depends where you are located For orders above $25, enjoy free shipping. Otherwise, shipping fees will vary based on your location.
Can I change or cancel my order after placing it?
We process orders quickly, but if you contact us within a few hours of placing your order, we’ll do our best to make changes or cancel it before it ships.